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Number of Pages 4
This research paper: This 4 page paper looks at a case concerning change. The Concorde Bookshop board of directors implemented change, with the appointment of a new general manager, without consulting the staff. The paper considers the why the change failed, looking at the stages of change which were omitted. The paper uses Kotters’ 8 stage model of change. The bibliography cites 4 sources.
File: TS14_TEconcordbook.doc
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