Recent Papers

• Social Networks and Tourism

  In a paper of five pages, the author reflects on word of mouth and e-word of mouth (eWOM) as they influence consumer behaviors. The current literature reflects the importance of social networking and eWOM as major sources of communication with the tourism consumer base. User-driven content can influence opinions and drive consumer behaviors, but both positive and negative messages can occur in the same forum. Subsequently, companies must recognize the impacts of the varied messages that may appear in user-driven social media, as well as the way it can influence different consumers. The research provides an interesting perspective on the challenges and application of eWOM. Bibliography lists 5 sources. ... MORE

• Patient-Doctor Conflicts

  This essay reports the case of a depressed teenager who attempted suicide. The attending physician is not his regular doctor. The patient stormed out of the room before the doctor could say more than four sentences. The paper suggests other discussion openers that might have been more successful. The other case is a woman with severe diabetes who has already lost one leg but will not enter the hospital to get the disease under control. The essay suggests steps for each case. There are two sources used in this three page paper. ... MORE

• Age 18 or 21

  There is some controversy over the ages 18 and 21. For instance, in some states a person who is 18 can order an alcoholic beverage but in most states, the age is 21. Seems ridiculous given the fact that so many people younger than 21 are serving for their country. The age of emancipation from foster care also differs by state, mostly it is 18 but in some states, it is 21. This essay discusses articles that reported studies about the outcomes for foster kids. They are mostly negative. The outlook is much more positive in states where the age is 21. Included for each article are: theoretical or conceptual framework, methodology, design, and conclusions. A visual graphic that reflects the concepts in each study along with statistical data are included. There are three sources listed in the bibliography of this six page paper. ... MORE

• Mental Health Services, Long Term Care

  This research paper/essay consists of two parts. The first deals with long term care and the second argues that behavioral care should integrated with primary care. Five pages in length, four sources are cited. ... MORE

• CRM and Business Management

  In a paper of three pages, the author relates the importance of customer relationship management (CRM) in business management. The author identifies articles that provide a range of views of this issue in the business environment. Major themes are identified. Bibliography lists 5 sources. ... MORE