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Number of Pages 16
This research paper: This 16 page paper looks at a case study supplied by the student; Shire Hotels Group. Using details in the case study the paper looks at the problem the hotel faced and the way they operate in order to assess whether or not the use of EFQM Excellence Model will be useful and how it may be used. The bibliography cites 10 sources.
File: TS65_TEshirefqm.doc
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