A 5 page paper. This paper discusses management in the automotive industry and specifically managing engineers. The paper begins with a brief introduction to the changes in management strategies within the automotive industry. It then goes on to discuss the challenges associated with managing professional engineers. The writer ends by providing an outline of considerations when managing this group of professionals. Bibliography lists 5 sources.

This 14 page paper looks at the way business process re-engineering can take place in a firm. Using a fictitious example of a firm which wants to change the way it manages the goods inwards and outwards as part of the value chain by introducing a new ICT sysytem. The paper outlines the problems and looks at what is needed and then consider the way that the change may be facilitated, using the tools of requirements engineering and change management in order to achieve the end goals. The bibliography cites 4 sources.

7 pages in length. When addressing the aspect of quality control, the relationship that exists between re-engineering and total quality management (TQM) is both inherent and extricable. One cannot exist without the other, inasmuch as the very essence of re-engineering means to restructure an approach that no longer proves beneficial; by incorporating the tenets of TQM, quality control experiences the synergistic outcome of combining two such rejuvenating entities. Bibliography lists 8 sources.

A 4 page paper noting that management of engineers is nearly as notorious as management of programmers. Both are technically sound and know where it is that their efforts need to take them, but may have a lack of business or management knowledge that can allow them either to be managed effectively or to manage others effectively. The paper discusses the theories of Blanchard, Maslow, Herzberg and McGregor, as well as the origin of the “Hawthorne effect.” Bibliography lists 6 sources.

A 12 page paper discussing software engineering in terms of Total Quality Management (TQM). The paper includes a brief history of TQM as well as discussion of the Deming, Juran and Crosby models, and then places software engineering within that framework. A primary feature of software engineering quality, then, is the service of assisting customers to identify all aspects of their requirements for any new product, particularly in those areas that they have not considered because they are not technically proficient in designing and producing new systems. Quality results from meeting customer expectations, which may be difficult to identify. Appropriate antidotes can be found in the Deming model of quality. Bibliography lists 11 sources.