ESSAY ON: The Interdependence of Bank Processes and Measures

Number of Pages 5

This research paper: This 5 page paper looks at different performance measures which may be used in a bank such as new customers, new products, cross sales, customer retention and revenue, and considers the ways in which they may be linked. This is assessed with the aid of causal chains. The bibliography cites 1 source.


File: TS14_TEbankmeas.doc


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