I accept receiving promo codes and other educational info from this company.
Get My Code
Number of Pages 28
This research paper: This 28 page paper considers why relationship with customers are so important and hw this can be combined with the TQM tool of SERVQUAL. The paper uses the example of an intermediate school for the application of these two concepts. But this can equally apply to any service industry. The bibliography cites 52 sources.
File: TS14_TEservqual.rtf
Send me this paper »
« Back to Topic Listings