ESSAY ON: Operations Management - Shipping Operations

Number of Pages 5

This research paper: A 5 page paper. The goal of operations management is to increase customer satisfaction, productivity and efficiency. There are many approaches to accomplishing this goal and numerous tools the operations manager can use. This essay discusses what operations management is. It then discuses the major challenge for shipping companies and the effectiveness of automation. Finally, the writer uses FedEx as an example of how a shipping company can greatly improve operations using different techniques, including technology, teams and incentives. Bibliography lists 9 sources.


File: MM12_PGopmg.rtf


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