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This research paper: Heller, BR, Drenkard, K, Esposito-Herr, MB, Romano, C, Et al. (2004) found in study concerning essential leadership skills that among the top skills needed were conflict resolution, team skills, communication, navigating the corporation, and time management. All of these will be brought to bear in the following conflict resolution case examples. 3 cases on late on assignmens, missing meetings, and communication between employees. 4 references. jvCnflct.rtf
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