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Number of Pages 9
This research paper: A 9 page paper that begins with a brief introduction to operations management and gaining a competitive advantage. This introduction is followed by an explanation of each: just-in-time (JIT); total quality management (TQM); and information technology (IT). The writer discusses how each of these has changed and improved operations management. For example, JIT and TQM place a greater emphasis on customer satisfaction an on using teams. Bibliography lists 9 sources.
File: MM12_PGjttqi.rtf
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