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Number of Pages 10
This research paper: This 10 page paper considers the way in which an information technology system was introduced into a resistant environment and the development that took place until it was successful. The example used here is Mobil, had how success took a wider stakeholder approach and also embodied some of the ideals of TQM. The bibliography cites 11 sources.
File: TS14_TEintrIS.rtf
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