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Number of Pages 3
This research paper: This 3 page paper answers two questions from a case study. A student applies to go to a university, when attending the open day and then during the application process they are faced with many process breakdowns. The first question identified the breakdowns and the second looks at how they may be approached in order to ratify the processes to prevent future breakdowns.
File: TS14_TEunicase.rtf
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