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Number of Pages 15
This research paper: A 15 page paper discussing production problems at Wilkerson, Inc., a small manufacturer of custom-sized, high-quality windows for sale to residential builders in the local (Tennessee) area. The sales department has been gaining increasing influence in manufacturing, to the point that production schedules are virtually meaningless as Sales continually brings “rush” orders to the production manager and is able to insist that the production department provide the product right away. Sales dictates all aspects of operation, including pricing that does not take into account all of the costs of production. The paper makes recommendations that can serve Wilkerson well, beginning with taking the sales force off the production floor. Includes 1 chart. Bibliography lists 7 sources.
File: CC6_KSmgmtOpsWilk.rtf
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