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Number of Pages 5
This research paper: This 5-page paper examines KFC's attempts to meet quality at its Drive-Through Window (DTW). The questions in the paper are based on a case, Quality Management at Kentucky Fried Chicken,” which was prepared by Uday M. Apte and Charles C. Reynolds in 1995 by the Institute for Operations Research.
File: D0_MTkfctqm.rtf
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