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Number of Pages 11
This research paper: This 11 page paper looks at a call center in order to assess three areas where strategic HRM may be used to improve the overall performance of the firm. The three areas discussed include recruitment, compensation and the use of employee engagement. Each strategy is considered, long with the way t may be implemented and the way it may benefit the firm. The bibliography cites 9 sources.
File: TS65_TEBGshrm.doc
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