Research Paper On Travel Agency
Click on any of the term papers to read a brief synopsis of the research paper. The essay synopsis includes the number of pages and sources cited in the paper.
Travel Industry and Customer Service
A 5 page paper discussing customer service at British travel agency Lunn Poly, followed with a comparison to that of Ritz Carlton Hotels. Though each organization operates within the travel industry, each approaches customer service very differently. Lunn Poly's involvement with travel plans is largely finished once travel begins; Ritz Carlton's involvement is in the active accomplishment of those plans. Each organization serves customers at different points in customers' needs. Bibliography lists 2 sources.
Small Family Travel Agency Going Online
A 17 page paper discussing the rationale for a small family travel agency to develop an online presence. The travel industry still has not fully recovered from the terrorist attacks of September 11, 2001, but growth in “Internet travel” continues. This paper provides rationale for developing an online presence and describes the ideal web development team. The agency will need to decide in the beginning how it will use the site in order to be able to assess the site’s ultimate value. Even a simple site can be productive if it contributes to wider dissemination of knowledge of the agency that translates to use of its services. Bibliography lists 15 sources.
Travel Agency Business Plan Start Up
This 11 page paper sets out a business plan for setting up a new travel agency business in the UK. The plan includes company name and mission statement, strategy, considerations of the current competitive environments, including market trends and current major competitors. The paper then gives projection including a three-year cash flow statement and three year balance sheet statement. The bibliography cites 1 source.