A 13 page paper assessing governance at 2 private and 2 state-owned banks in India. Businesses within the same industry operate by standard means in many respects, but each is different in its management, goals for the future and perspective on the value of customers. The process of assessing governance at four Indian banks reveals immense differences in these factors. The banks examined here are ICICI Bank Ltd., HDFC Bank Ltd., State Bank of India and Global Trust Bank. The focus is on financial performance for two years prior to and two years after significant capital inflow. In the case of ICICI Bank and HDFC Bank, these points were when they became the first and second Indian banks to be traded on the New York Stock Exchange. Includes 2 figures and 5 tables. Bibliography lists 14 sources.

A 10 page paper comparing Bank of America and Charter One Bank, discussing their points of focus and differing positions in their markets. The paper discusses Bank of America more fully in that it is the largest retail bank in the country. The paper discusses issues of profitability, liquidity and regulation. Bibliography lists 7 sources.

A 3 page paper discussing the focus of a promotion offering cash back on credit card purchases made with a Piggy Bank credit card. Choices are to offer incentives at traditional retailers or limit the incentives to online sales. The paper recommends choosing traditional retail because its growth is slower and more predictable, allowing the bank to enter the promotion with a better sense of what the total cost will be. A 9-slide PowerPoint presentation is available. Bibliography lists 5 sources.

A 3 page paper discussing the focus of a promotion offering cash back on credit card purchases made with a Piggy Bank credit card. Choices are to offer incentives at traditional retailers or limit the incentives to online sales. The paper recommends choosing traditional retail because its growth is slower and more predictable, allowing the bank to enter the promotion with a better sense of what the total cost will be. A 9-slide PowerPoint presentation is available. Bibliography lists 5 sources.

This 8 page paper looks at an issue concerned with doing business in Chile. Most goods will be sold through retail outlets, or resellers, however the retail industry and structure in Chile is different from the retail markets seen in many other countries. The paper looks at the structure and patterns seen in the retail industry in Chile with a focus in the grocery and department store segments. The bibliography cites 8 sources.