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Number of Pages 8
This research paper: This 8 page paper looks at a case study supplied by the student. Intersect Investment needs to change, they have lost market position, customer satisfaction is down and the churn rate is high. The paper identifies the problems, looks at the current situation, where the company wants to be, identifies the gaps and then discusses the way the gaps can be reduced. The bibliography cites 4 sources.
File: TS14_TEintersect.rtf
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