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Number of Pages 11
This research paper: This 11 page paper looks at a case study supplied by the student; a bank is facing large delays in the processing of loans and needs to make some changes. The process is examined using a process flow diagram. Using the concept of a value chain the process is amended and a new flow diagram shows the improvements. The bibliography cites 8 sources.
File: TS14_TEgoldbank.rtf
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